It happens fast—you’re driving down the road, and suddenly a rock hits your windshield. At first, it may seem like a minor chip or small crack, but ignoring it can quickly turn a simple repair into a full replacement.
Knowing what to do right away can save you time, money, and stress. Here are the first steps you should take when you discover damaged auto glass.
1. Don’t Ignore the Damage
Even a tiny chip can spread quickly due to temperature changes, road vibrations, or everyday driving. What starts as a small blemish can grow into a large crack that compromises your visibility and safety.
Addressing the issue early gives you the best chance of a quick, affordable repair instead of a full replacement.
2. Assess the Severity (But Don’t Wait Too Long)
Take a quick look at the damage:
- Is it a small chip or a long crack?
- Is it in your line of sight?
- Has it started spreading?
While this helps you understand the situation, it’s important not to delay. Auto glass damage can worsen faster than most drivers expect.
3. Avoid Extreme Conditions
Until your glass is repaired:
- Avoid slamming doors (this can cause cracks to spread)
- Try not to expose your vehicle to extreme hot or cold temperatures
- Skip car washes and rough roads if possible
These small precautions can prevent further damage before you get it fixed.
4. Gather Important Information
Before scheduling your repair, having the right information ready will make the process smooth and fast. Be prepared with:
- Your VIN (Vehicle Identification Number)
- Your vehicle’s year, make, and model
- Your insurance policy number (if applicable)
This information helps ensure accurate quotes, proper glass matching, and faster claim processing.
5. Contact a Trusted Auto Glass Professional First (Twin Cities Auto Glass)
One of the most important steps? Call a professional right away.
At Twin Cities Auto Glass, we make the process simple from start to finish. Our experienced technicians provide fast, high-quality repairs and replacements for all vehicle types. We’re locally owned, fully certified, and focused on making your experience stress-free.
6. Let the Experts Handle Your Insurance Claim
Many drivers assume they need to call their insurance company first—but that’s not necessary.
Twin Cities Auto Glass can handle the entire insurance process for you, helping ensure everything goes smoothly and efficiently. In fact, working directly with your auto glass provider can often speed things up and eliminate unnecessary hassle.
7. Schedule Your Repair Quickly
The sooner you schedule service, the better. Many chip repairs can be completed in about 30 minutes, while replacements are often done the same day.
With mobile service options available, you may not even need to leave your home or office.
Final Thoughts
A cracked or chipped windshield is never convenient—but knowing what to do makes all the difference.
Act quickly, gather your information, and contact a trusted professional right away.
Twin Cities Auto Glass is here to help every step of the way—from assessing the damage to handling your insurance claim and completing the repair with expert care.
11 Convenient Locations, One Friendly Experience
No matter which Twin Cities Auto Glass location you visit, you can expect the same welcoming attitude and dependable service. With 11 convenient locations, we make it easy to get fast help without sacrificing the personal touch.
You’ll find Twin Cities Auto Glass shops in:
- White Bear Lake
- St. Cloud
- Princeton
- Hudson
- Ham Lake
- Golden Valley
- Burnsville
- Brooklyn Park
- Bloomington
- Big Lake
When every minute counts, having a friendly, knowledgeable team nearby makes all the difference.
Come See the Difference for Yourself
At Twin Cities Auto Glass, we believe great service starts with great people. From the first phone call to the final handshake, we’re here to make your auto glass experience as smooth—and as friendly—as possible.
Because replacing a windshield is important.
Doing it with a smile is what sets us apart.
Schedule your appointment today and trust the team with 14+ years of experience to get the job done right—any season, any month. 🚗❄️☀️
Schedule now —stress-free.