Schedule An Appointment

Appointment Questions

Do I Need An Appointment To Drop Off?

Yes, an appointment is needed at most drop off locations. Please call us at (651) 328-6830 so we can get you a quote and an timely appointment at the drop off location closest to you. We can even come to your home or business to do the repairs!

Can You Come To My Home Or Business?

For sure! Our skilled technicians are mobile and can complete your repairs almost anywhere weather permitting.

What areas do you cover with mobile service?

We cover a 60 mile radius surrounding the Minneapolis / St. Paul Area and free mobile service is provided for all repairs and replacements.

Do I Need To Call My Insurance Company First?

No, we are able to deal with your insurance company to make it even easier and quicker for you.
The only information we ask you to provide is the year, make and model of your vehicle followed with your insurance policy #. This information will allow us to file and bill your insurance claim.

What if I don’t have auto insurance?

For our non-insured customers, having a locally owned business allows us to price our glass competitively so you still get a great deal.

How long does it take to repair a rock chip?

We estimate about 30 minutes. We have a specific Rock-Chip Technician who focuses on Rock-Chip Repairs everyday within the metro area.

How long does it take to replace a windshield?

We request that you allow 2 hours to complete the windshield installation process. It takes roughly an hour for the technician to complete the installation. Then the vehicle must sit for 1 hr for the urethane to have enough cure-time before its safe to drive.

How soon can I get the replacement or repair done?

At Twin Cities Auto Glass we staff our technicians with adequate time to handle any urgent job. We double-check that we have the parts necessary for the job, otherwise they can be ordered. Typically, we can schedule and accomplish a job within the same day.

Can you tell me about your service warranty?

Limited Lifetime Warranty
Windshield Repairs

All windshield repairs performed by Twin Cities Auto Glass come with a lifetime warranty and a 100% satisfaction guarantee. In the event that your rock chip cracks out, during or after the repair, or if you are not completely satisfied with the repair. We will apply the cost of the repair towards the cost of a new windshield installed by Twin Cities Auto Glass.

Windshield and Auto Glass Replacement
Twin Cities Auto Glass has a lifetime warranty on all of the workmanship we provide.
All windshield installments come with our guarantee to be free of wind or water leaks. Installed moving parts are guaranteed to work properly and smoothly.
Auto glass that is installed by Twin Cities Auto Glass is guaranteed to be free of any manufacture defects, stress cracks, distortion, or any flaws in the glass.

Limitations of warranty
During any windshield or back glass installation, if there is any rust present on the pinch welds(etc), we cannot 100% warranty the install. Rust will compromise the bond of the glass to the body of your vehicle. This may lead to the cause of wind and/or water leaks. In addition, it is also a safety issue. However, we will come out and do 1 complimentary reseal to fix the issue.

Each Dealer-Supplied part comes with a glass warranty from the Automobile dealership. Twin Cities Auto Glass will provide you with a lifetime warranty on our workmanship for as long as you own the vehicle.